Carson and Company

Publicity is everywhere! And that is why social media is one of the most successful resources to get publicity quickly in front of your potential customers. Ok, I will now get into why LinkedIn has actually become a solid pr marketing tool.

Unlike Twitter (which should be part of your pr marketing campaign), LinkedIn is purely a businessperson’s social media. Yet, too often it is thought of as a place for job hunter’s or those looking for people to add to their company. In the past this was how LinkedIn was used, but it has grown more as a means to build traffic to your web site. Why is this a good thing? If you own a business, or are a VP or manager of a company, it can be a place to create topics, and discussions among peers. It can direct them to your site and establish business relationships that can lead to more networking and sales.

Without trying to give you many examples, just visit Chris Crum’s article on this topic. I was glad to see and read his article because finally someone else recognizes the value and maybe pr clients will listen to a different person who sees this as a major opportunity to build traffic to your site. As many of you may know (at least I hope you know) LinkedIn announced it is now integrated into Microsoft Outlook. This is a big deal for LinkedIn! So now you should more than ever take advantage of this powerful social media and add it into your pr marketing strategy campaign.

If you do not have the time, or the staff to handle a social media campaign, then contact a social media company that could get you started. Don’t know anyone? Then call George Carson at Carson Marketing, Inc. - 949-477-9400.

With the new battle among Google, Yahoo, and Bing to become the “choice search engine” by users, it is important to keep your pr marketing strategies current. That means knowing how SEO’s are finding your site to give it a ranking position in their index. Keywords are very important, and keeping the content fresh is also key to a successful web site.

These tips below to optimize your site are used by professional web marketing companies and should be added to your pr marketing strategy as an on-going program. Just optimizing your site once a year, or every 6 months can cause your site to loose its page ranking. Why? Because your competitors are more aggressive today than ever before to keep their company in front of potential customers. If you do only the minimum web marketing for your site, then do not expect customers to find you. Or to see your site listed on the first page of any search engine.

Let’s look at a few pr marketing strategies for web site optimization.

1- KEYWORDS. You need to do more than add a few keywords to your web site html. You need to research which keywords are most often used by your customers. Don’t guess, or use what YOU think are the best keywords, use an analyzer tool, or contact a professional.

2- FRESH CONTENT. Keep the web site fresh with new information on a regular basis. Do this every 3 months. It isn’t necessary to change every page of text. Have your blog be part of your site, and add a link to your Twitter account.

3- USE LOCAL TERMS/WORDS. Not all businesses are nationwide. Even if you are a national company, be local with your site. Use words that relate to location. Such as “local publicity in Orange County”, or “full service advertising in Santa Ana, CA”.

4- DISCUSS YOUR INVENTORY. If you have a cosmetic or beauty store, mention what new items, or clearance products you have. That will help your visitors and those surfing for products know your inventory.

These are just a few tips to optimize your site to get better ranking and positioning with the search engines. For more in-depth, professional help contact George Carson at Carson Marketing, Inc. at 949-477-9400.

Social media has become a staple in the world of communication. The proof is the new battle between Bing, and Google who both recently announced deals with Twitter and Facebook. So how does this affect your web site? A lot, and in a positive way! This shows that SEO and social media are partners in your pr marketing strategies success. Be sure your public relations campaign includes these updates.

Since both SEO’s like content, and a lot of it, then your Twitter and Facebook can become major sources to be recognized by these SEO’s. But remember as I mentioned in my recent posts about Twitter, you need to have good content in those limited words. Don’t make sales pitches, give content.

Use keywords in your tweets and Facebook sites. And important are the links you use in the content. One tip, don’t have your feeds cross back and forth from your tweets and Facebook, turn it off, if the messages are the same on both. This may affect Bing from picking up your feeds if the are the same. Make them each unique, and you are good to go.

This is just another change in the war of search engines struggling to become the choice of consumers. Keeping informed of these types of changes is a full time job. So keep following this blog and we will do our best to help you be current so that your public relations campaign and pr marketing strategy is a success

There has been a lot of discussion about social media replacing email. I doubt this will happen. At least for now. Email might be reconfigured over the next couple of years, but I think email is here to stay. Is your pr marketing strategy focusing on email or social media? If you are choosing one over the other, then your pr marketing strategy needs to be revised. It is best to keep both marketing strategies to have a successful marketing plan.

I read several different articles claiming that social media networks are replacing email. One in particular describes how everyone at a company is assigned an email account, but a movement to stop employees from using social networks at work is on the incline.

Another good article by a WebPro writer, Chris Crum, created a list of reasons why email is not going to be replaced by social media. These are just a few of his reasons:

1. People still send hand-written letters via snail mail, even though they could instead make a phone call, send an email, text message, or status update.

2. Nearly all sites on the web that require registration require an email address. Some are starting to integrate social media into this process (through things like Facebook Connect), but that is still a very small fraction, and they typically still allow for email information as well.

3. Email notifies you of updates from all social networks you are a part of (provided your settings are set up that way).

4. We haven’t seen any evidence yet that Google Wave really is the next big thing and will catch on a large scale.

5. Email is still improving. It hasn’t screeched to a halt with the rise of social media. There is still innovation going on, and integration with social media. Look at how Google is constantly adding new features to Gmail. Look at the new Yahoo Mail.

6. Even social networks themselves recognize the importance of email. Never mind that they update users about community-driven happenings via email. MySpace (still one of the biggest social networks) even launched its own email service recently.

The next time you are told by your pr client to not use email as part of the marketing strategy, just pass along this short list. It may not convince them, but at least you pointed out reason why it is important to keep email in the plan, at least for now. If you need help in deciding on the direction to take, or need help with a successful social media campaign, give George Carson a call today at 949-477-9400.

Unlike a couple of years ago, today there are dozens of different social networks to choose from. So how do you know which ones will work for your business? Do you create a Facebook page, or a MySpace page, or do you jump on the Twitter circuit? What about all those other social networks like Friendster, Flickr, or del.icio.us and many others?

Before you begin to use social networking for business, you need to answer these questions. First, do you have a pr marketing strategy? If not, do you have a pr marketing plan? Ok, if these are not in your business plan, then it’s time to develop a pr marketing strategy that includes social networking. It would also be an excellent pr marketing strategy to start a blog site for your company. All successful PR Clients have a solid pr marketing strategy that has social networking as part of their plan.

I have written about using of MySpace and Facebook as a means to market your business. And I wrote a lot on blogging, which in all should be a continued program with all companies and PR Clients looking to be successful in the next 12 to 16 months. Now let’s look at how you can use Twitter as a business tool.

What makes Twitter so exciting? When used properly, Twitter is a great way to reach out to new prospects and keep a trusted connection with existing clients.

Some important issues to know: Unlike the many other social networks, Twitter followers do not like in-your-face marketing. And unlike MySpace and Facebook, Twitter has “followers”. These are usually friends, and other people that you may not know directly.

The rules for using Twitter:

1- Don’t add people you don’t know. This new social group gets annoyed if you just add people who follow others you know. Start slowly, add people you know, and then let it build. The main reason people like Twitter, they can leave if they don’t want to follow you because of your content.

2- Look for people that are in your industry. If you find people that are recognized in your industry, or are smart, then getting them to re-follow you is easier. That’s provided you offer something they want to follow, or know more about. Remember, no one like spam, so don’t start the hard sell with followers.

3- Be genuine about your business. When you begin to tell about your business, tell it from the heart. Not like a sales pitch. Twitter followers will respond if they see you have a passion for what you do.

4- Be active. If you choose to use Twitter, you need to invest at least an hour or two during the week. Just like other social sites, keeping it fresh is important. But with Twitter, people follow because they feel they are getting up-to-the minute info about you.

Still want to Twitter? If not, at least build a social network that includes the blog site and the traditional Facebook site to keep your business alive. Need help with social networking? Then give Carson Marketing, Inc. a call at 949-477-9400. Ask for George Carson, he will personally assist you with your social networking needs.

Some say yes, while those not sure sit and wait to see what happens over the next couple of years. If your pr marketing strategies are not current to include this trend then you might just be that pr client who fades into the darkness of cyberspace.

It’s amazing how the advertising industry is running scared about social media taking away their market share. Maybe because they are the last to recognize or admit social media was not a fad but a new way of communicating. For over a year, I discussed this at length. I mentioned how social media needs to be part of any pr clients marketing strategy, or media plan. But then again, I am one of the few in this marketing and publicity industry that embraces new technology and uses it to my pr client’s advantage. Why do ad agencies, even pr firms keep ignoring opportunities like social media, social networks? Because they do not understand it! And most importantly, cannot figure out how to make money off this technology, because they were too comfortable doing the same old stuff for over 40 years!

What got me on this topic was an article I read today in FT.com (Financial Times) by Tim Bradshaw. It is titled “Social networks threaten advertising growth“. Powerful heading, and even more eye-opening as how fearful this industry is about technology. Yet, our industry communicates to consumers about new products, services and why you need them. But these same people who profess its greatness, fear it.

I have learned to adapt to new technologies and make it beneficial for my pr clients. For example, web marketing has been part of our company for over 6 years. That puts us light years ahead of many others in my industry. We continue to learn about how to improve client’s visibility, increase sales all through web marketing. Yes, we do mix traditional marketing techniques when needed to further a clients publicity campaign or awareness program.

To wrap this up, we are not fearful of technology such as social media; as a matter of fact we are looking for the next revolution and are ready to use it to our clients advantage! If you want your publicity or marketing to move forward fast, then give George Carson a call at 949-477-9400. It could be the best call you make to put you ahead of your competition.

Companies need to use “street smart marketing techniques” during these difficult times. One smart strategy is to re-think how you reach customers. If you are a pr client, then consider Email Marketing. It can be one of those marketing strategies that prove to be a winner for your company. But you need to understand how to use this tool effectively. You can get lost on what to do. If you search the words “Email Marketing” in Google you will get over 52 million searches.

Just like a solid publicity campaign, email marketing should have a plan. Here are a few tips.

1- Offer something of value. Don’t fall into the trap of discounting. Most emails will be shouting the price cuts, or discounts in the subject line. Instead provide value, such as information, or use the subject line to mention how your product or service provides helpful tips, or increases their profit margins.

2- Start a discussion. The first and last things we do in any day is check our emails. Just like a social network posts questions, try this in your email. It could be something that is passed along and soon your company is the focal point of that topic/product.

3- Follow-ups. Use email to follow up to a customer who made a recent purchase. Ask them about their experience with the sale, or with the product order. Get customers involved, it will show them you care.

These are just a few tips to creating a successful email marketing campaign. It still is one of the most powerful marketing strategy tools that a pr client can use during this difficult business climate. So start to make things happen. Use email marketing wisely and see the results. If you need help, call George Carson at Carson Marketing, Inc. He can be reached at 949-477-9400.

Here we go again! Another attempt at social media, but this time it is one of the giant Internet companies, Yahoo. It is not well known, but Yahoo did an attempt at social media called Mash. It “crashed and failed” on September 29, 2008. This shows you that just because you have a fat piggy bank with unlimited resources, you can fail. To be effective with your pr marketing strategies you need to know this.

Unlike Google who used “Blogging” to get social with it’s “Follow this Blog” link, Yahoo tried being another Facebook, or MySpace. Now Yahoo has learned a lesson and has re-invented itself in terms of social and blogging. This time Yahooo  is claiming to be more of a social destination. According Stoneham, who says the following about the new yahoo social direction:

I want to make it clear that this new profile is not intended to be a new social destination on Yahoo!. Rather, our plan is to integrate “social” as a central dimension into the services you use every day. For example, if you’re on Yahoo! Messenger 9.0, you’re already seeing Yahoo! Buzz, Mybloglog, and Twitter updates as part of your friends’ status messages. Soon you’ll see social capabilities added elsewhere across Yahoo!, beginning with places where you start your day. The new homepage we’re testing will soon have an application that lets you stay up to date with what your friends are doing across the Web. And Yahoo! Mail will be delivering a smarter inbox, displaying emails from your most important connections first.

Developing a pr marketing strategy for your pr clients, or if you are a pr client, don’t feel these attempts are showing a crowded market for social networks. I still feel the industry is growing and maturing. Yes, there will be fallouts, and that in turn builds a stronger understanding of where the next level of social networks is going. In my opinion, it is going to be more “business” related. There will always be consumer sides to social, but the business community is hungry for this as well, but on a mature level. So keep your pr marketing strategies in touch with the changes and keep an eye open for new social BUSINESS networks, it is only a matter of time, and the time is not far off.

Web sites are more than places to buy electronic products, or collect information about a company. All industries, including the medical field, understand how important it is to have a visible image on the Internet as part of their pr marketing strategies.

Recently our company, Carson Marketing, Inc., was contracted to design a web site for a board certified internist. The web site was created for Dr. Hedyeh Golshan. Unlike the typical site that is sometimes difficult to find what you are looking for, this site is geared to be extremely user friendly. The clean graphics, and bright, yet subtle colors, creates a strong image for the doctor. We used her photo on the main page so that patients can feel they have a personal relationship with the name. This was all part of the pr marketing strategy we used in developing the web site.

The site is simple, with few pages, but enough information to help those seeking a medical doctor, like Dr. Golshan, to feel comfortable enough to further contact the doctor to arrange for an appointment. When discussing the site development with our pr client, we made sure to communicate in the site what was necessary for potential patient’s to know. This included listing a chart that shows the provider ID# for the different insurance plans. As simple as this sounds, it has helped those seeking a doctor by eliminating unnecessary phone calls to Dr. Golshan’s office asking for the doctor’s ID#’s.

So how does this all fit into a publicity campaign? As I have been saying for years, “Publicity is Everywhere”. That includes a pr clients web site. The Internet may be your only visible contact with potential, and existing customers, clients, or in this case, a patient. Having a clean and uplifting web site can enhance a company’s image and establish a branding identity. If your company needs to freshen up an existing web site, or need a new web site, call George Carson at 949-477-9400. Our creative and web marketing programs are designed to get you noticed!

Your pr marketing strategy should include a series of press releases each month. So what is the total number of press releases to send per month? We recommend at least three per month. You don’t want to issue the same release every other week, but rather find a new angle, or create new releases each week.

We do not recommend flooding the media with dozens of press releases, especially if they are not newsworthy. That will get you negative publicity and probably be recognized as a pest to the media.

Your pr marketing strategies should outline for your pr clients a series of releases to meet the objectives of your publicity campaign. For example, if a pr client is introducing a new product, that warrants a press release. When the product has an impact, or makes an improvement to something, this can be another press release. Basically, follow through with the first press release to see how you can continue to get media attention. Reporters and publishers need good content and stories for their readers, so when writing your pr clients press releases, give them solid information that will want readers to learn more.

Keep away from “sales writing”. Press releases need to be informative, give features as to why the product or service was developed. Tell how it will affect the market, or industry. That is what reporters are looking for in their publications.

If you need help in getting your pr marketing strategy, or publicity campaign in gear, give us a call. We have the contact and expertise to get you noticed. Make the call; it can be the step you take that advances you ahead of the competition.