Carson and Company

Everyone is offering his or her “secret” how to become a successful social media genius. If you are looking for a quick fix solution, or a one-step process to solve your pr marketing strategy problems, then you are not going to like the “TRUTH”.

The real secret to social media success is to start with a Plan. Yes, you need to plan your pr marketing strategy. Just like a road map, if you don’t have a solid plan, then you are doing a shotgun approach with your pr marketing strategy only to hope something will work. It will take time to build a good social media campaign. And it should not be alone; it should be part of your overall pr marketing strategy. That is another reason why companies fail.

Ford Motor Company has been one of the few major corporations to understand how to use social media. Many others are trying to follow their steps, but what they are missing is the plan that was set by Ford.

These are some of the real secrets to creating a successful social media campaign:

First, you need to realize that social media is NOT a marketing channel to push your message or products.

Second, you need to make social media engaging to your network of people.

Third, people will not respond until they build a trust with you and/or your company.

Fourth, it is not about the sale, but about developing relationships.

Fifth, you need to be active with people, where they frequent, sites they visit, etc.

Sixth, establish guideline. These are the guideline for your employees. You need to set how they should communicate about your company on their own blogs, twitter and facebook accounts. You cannot control what they say, but if your corporate culture is positive, then your employees’ communications will also be positive.

Social networks are growing and it is only becoming a path for what the future will be in terms of how we communicate. For example, there are many networks like “upcoming” and “SCRIB” besides Twitter and Facebook that your company should be involved with. Do you need help in getting a social network campaign to be part of your pr marketing strategy? If so, give George Carson, Carson Marketing, Inc., a call at 949-477-9400. It’s time to get serious and grow your company using these marketing efforts with your pr marketing strategy.

You can no longer depend on the traditional methods alone to market your products or services. To have a web site is a move in the right direction. The site alone cannot be your only window into the world of the Internet. Your PR Marketing Strategy needs to include updates to your site, as well as a host of different social networking programs. Why you ask? Well, first of all, if you are asking that question, then your light years behind your competition and need to quickly contact a professional pr marketing person, or local orange county publicity pro to get your company noticed.

Hey, if you think this is just marketing bull, then you need to read a recent article in B-to-B magazine about the top Fortune 500 C-Level execs using the Internet. They are not asking their employees to do the work; these C-Level execs are doing it themselves. The research done by Google reveals that eighty-three percent of C-Level execs use the Internet on a daily basis. These are companies doing over $1 billion in sales! What are they doing when surfing? According to the research, 64% of these execs are locating business information everyday. Maybe now you can begin to see how important it is to have an updated, professional web site. These top-level execs could be looking for information about your company. Is your web site or social networking campaign current? If you still think this is a lot of hot air, then you are definitely missing an opportunity to increase sales.

Here is another great bit of information. 1 in 5 of these executives prefer to see videos on the companies they research to reading text. That shows you it is time to include podcasts, or YouTube videos with your site and social networking. So what are you waiting for? It isn’t too late to get a powerful pr marketing strategy together, if you have the right pr team. If you need help, then give George Carson at Carson Marketing, Inc a call. If you choose to do nothing, it could be your company that soon appears in the “auction sales” listings.

Unlike a couple of years ago, today there are dozens of different social networks to choose from. So how do you know which ones will work for your business? Do you create a Facebook page, or a MySpace page, or do you jump on the Twitter circuit? What about all those other social networks like Friendster, Flickr, or del.icio.us and many others?

Before you begin to use social networking for business, you need to answer these questions. First, do you have a pr marketing strategy? If not, do you have a pr marketing plan? Ok, if these are not in your business plan, then it’s time to develop a pr marketing strategy that includes social networking. It would also be an excellent pr marketing strategy to start a blog site for your company. All successful PR Clients have a solid pr marketing strategy that has social networking as part of their plan.

I have written about using of MySpace and Facebook as a means to market your business. And I wrote a lot on blogging, which in all should be a continued program with all companies and PR Clients looking to be successful in the next 12 to 16 months. Now let’s look at how you can use Twitter as a business tool.

What makes Twitter so exciting? When used properly, Twitter is a great way to reach out to new prospects and keep a trusted connection with existing clients.

Some important issues to know: Unlike the many other social networks, Twitter followers do not like in-your-face marketing. And unlike MySpace and Facebook, Twitter has “followers”. These are usually friends, and other people that you may not know directly.

The rules for using Twitter:

1- Don’t add people you don’t know. This new social group gets annoyed if you just add people who follow others you know. Start slowly, add people you know, and then let it build. The main reason people like Twitter, they can leave if they don’t want to follow you because of your content.

2- Look for people that are in your industry. If you find people that are recognized in your industry, or are smart, then getting them to re-follow you is easier. That’s provided you offer something they want to follow, or know more about. Remember, no one like spam, so don’t start the hard sell with followers.

3- Be genuine about your business. When you begin to tell about your business, tell it from the heart. Not like a sales pitch. Twitter followers will respond if they see you have a passion for what you do.

4- Be active. If you choose to use Twitter, you need to invest at least an hour or two during the week. Just like other social sites, keeping it fresh is important. But with Twitter, people follow because they feel they are getting up-to-the minute info about you.

Still want to Twitter? If not, at least build a social network that includes the blog site and the traditional Facebook site to keep your business alive. Need help with social networking? Then give Carson Marketing, Inc. a call at 949-477-9400. Ask for George Carson, he will personally assist you with your social networking needs.

Yeah, this is a topic that seems to appear everywhere, from local orange county publicity sites to national web marketers. But it still needs to be repeated, even if you only do one of these important rules to keep your web site optimized and search engine friendly, you will be ahead of the competition.

You can find a lot of information about SEO optimization on the web. If you do a search in Google for the words “seo optimization” you get over 6 million searches. Too many to read, and which ones do you choose? You can’t only select the top 5 or 8 searches, because most of those only give a definition of seo’s. Well, I’ll make this simple and easy enough for any local publicity agency or even a novice web designer to do.

It’s no secret but here are the basic rules to keeping the web site fresh and seo friendly:

1- Keyword and keyphrases. Although many web marketers might dispute the fact that keywords and keyphrases may not be the pr marketing strategy to use, it still holds a lot of attention for seo’s and their methods of rankings. To keep your keywords and phrases current, you need to do some research. It is necessary to find what are the most requested terms/words for your specific industry and place them into your meta keyword/phrases. But do not overload or stuff your keyword, meaning do not put more than 12 to 15. This is what I recommend. Otherwise the seo’s will move you down the rankings.

2. Page titles. Very, very important. Do this correctly and it will pay off. Each title should be different for each page, and include the keywords you use. The best way to understand using titles is to think of yourself looking through books at a library. If the title helps you to stop and look deeper into that book because it relates to what you age looking for, then that’s how the titles work in your web site for the search engines.

3. Meta description. Similar to your page titles, these help the seo’s provide the description to your listings. Each page of your site should have its own meta description. Keep in mind to not have the description be more than 155 words. This is one of the areas that you can control since the seo’s will grab your descriptions for the listings.

4. Keeping the site fresh. You should make it a point to refresh the site every 3 or 4 months. Not change the site, but modify the text, refresh the keywords, and re-visit how the elements are positioned on the site. Then after doing this, re-submit the site to all the seo’s and directories.

There are many other things that will help keep your site listed and ranked high, for example these would be: a) blogging, b) publicity releases, c) articles published, d) RSS feeds, e) social networking, f)  have an on-going pr marketing strategy plan to assure the site meets it’s goals, just to list a few.

There are over a billion sites/pages and millions added everyday. If you do not have an on-going web marketing plan, then it’s time to implement one. Do you need professional help that is affordable? Give George Carson a call at 949-477-9400. Carson Marketing, Inc has been helping pr clients with their web marketing needs for over 10 years.

Carson Marketing, Inc. was recently selected by Encryption Solutions, Inc (a pr client) to develop a user-friendly web site for their B2Consumer campaign. As part of the overall pr marketing strategy, we began the branding campaign with the design of the logo for the name SkyLOCK. Then we created the web site. The pr marketing strategy for the web site was to make it consumer friendly. The navigation as well as the information was written to help the consumer make the right choice for their encryption needs. This included a useful comparison chart on the products page.

The header area changes scenes with the words that show different people using their computers in different environments, letting the consumer know that your data can be hacked anytime, by anyone. Even if your laptop, or desktop were stolen, the SkyLOCK encryption will protect the computers data from any situation.

The branding campaign for the pr client will consist of blogging, social networking, and a local media broadcast campaign. We plan to launch the various pr marketing strategies within the next 10 days. The campaign will run for26 weeks, and will expand to various markets.

If your company needs a branding campaign, or a new branding approach, give George Carson a call at 949-477-9400. It could be the best investment to get your company ahead of the competition in today’s market.

We are entering another level in the world of cyberspace and social networking. Jut a few years ago chat rooms were the craze, and then came the social networks like MySpace and Facebook, and the business networks like Linkedin. Now they are trying to make money on these successful sites. So why not Twitter? Yes, the overnight successful social network is thinking people are willing to pay to meet friends. Would you pay? At present it’s free. But for how long? An article in web pro news discusses this topic further.

There are still other social networks that are free. And new ones are entering the crowded market, such as Twellow.com (still in beta). So how do these social sites profit from an industry that is hungry to meet others? Place banner ads on the sites? Collect the personal data and sell it to prospects? Or begin membership clubs to keep from all the commercials and banners?

I am not sure what the answer is, or if there is going to be an answer that meets what people will be willing to accept. Only time will tell. In today’s rapid pace of social media, we can only wait and see.

I thought this short blog will help my pr clients and “friends” in the publicity industry, as well as publicity professionals are informed about the latest direction for social networks. If you are a pr client, or publicity firm that needs help in developing a social visible network, then give me a call. I’ll be willing to guide you in the direction to take your business to the next level. Good luck, George Carson.

Publicity clients rely on their pr agency to provide various services such as press releases, promotional events and articles. As these are necessary, it is the innovative pr marketing strategy that we use to get pr clients noticed. There are many other marketing strategies that can be developed in a campaign to be successful. That’s what makes Carson PR and Carson Marketing, Inc. unique.

It is the ability to be proactive. The foresight to see market conditions and respond accordingly. It is the knowledge of knowing how to reach an audience. That’s what makes us different.

Am I bragging? Maybe. Why am I telling you this? Because I am frustrated in having new pr clients come to us after being hammered or taken by traditional pr agencies for thousands of dollars, then we only have very limited budgets to make things happen. And we do! Our direct pr marketing approach isn’t unique, but it takes on-going efforts (rather than pumping out press releases, or articles and sitting back waiting for them to be published like traditional pr agencies) to get pr clients noticed.

It is the combination of web marketing, social networking, blogging, as well as online publicity programs that creates a successful campaign to get pr clients more than noticed, but gets results.

When a pr client really needs a successful campaign, that’s when we are called. Why are we the last resort? Because we don’t take clients for granted, but work harder than most of our competitors to “make things happen“. If you are ready for success, give George Carson a call at: 949-477-9400. It could be the best call you make before you spend your budget foolishly!

A few months ago I had the pleasure of presenting to the faculty and administrators of the California Community Colleges a lesson on “Power Listening“. It was geared to students to better understand how to “listen”, not just hear, what is being said. This was a critical lesson when entering the business industry.

Today I saw a great article in Marketing Pros, that addressed this same issue about listening. It was from Todd Defren who has a blog called PR Squared. Todd puts the listening concept more in tune with the business world of marketing. Publicity professionals may hear, or listen to what is happening in a PR Clients market. But do they have the power, or knowledge to implement a program that responds to what they hear.

For example:

Defren says there are two ways you can “listen” to your customers:

• Many savvy brands use active listening to monitor social media and respond when appropriate. Defren on active listening: “Quick! Somebody said something about us! Say something back!”
• The next step is actionable listening. “The difference here,” he notes, “is that the folks doing the listening/responding are empowered to effect change within their organization, on customers’ behalf.

Much of what Todd is speaking about is social media. Knowing when and how to respond is critical. Having the power to do the response to what is said is necessary. By not acting quickly to social media comments about your pr clients product/service is a missed opportunity to gain a stronger brand and image. This is another example of showing a need to include social media and social networking in a pr marketing strategy for pr clients. If you are a PR Client, it is time to get your publicity campaign in gear with today’s pr marketing tools. Listen to what is being said about your industry, and products. Make sure you have a publicity professional or pr agency that can meet your needs.

The old way to identify a pr marketing strategy or media profile was to check the TV programs, or the radio station and place your ad accordingly to the age, and type of people you wanted to reach. That is what the media rep would tell you. This was also true for print media. But now you need to re-think how you buy media.

If your pr marketing strategy, or media plan is based on the old school of demographics, then you are probably wasting money. Today, the new media of social networking, as well as the more sophisticated means of identifying demographics for traditional media has changed, and for the better. Let’s say your pr marketing strategy is to reach the average male/female in the mid 20″s to late 30’s. You would probably think that MTV is the best deal. What if you had a client that wanted to reach an older demographic (over 40-45), would you consider MTV, probably not. But think again. MTV actually has only 36% of its audience is in the 18-34 age category.

Here is another example of how we “used to think”. Let’s look at ESPN. Usually a heavy male and football station, but times have changed so has the demographics. No longer it is a male dominated station. Over 24% of women watch ESPN.

Want to hear another wild statistic. How about the AARP.org web site? What are your first thoughts when you see the letters AARP? Old, grey hairs, and probably in an assisted living complex, right? You would probably create a pr marketing strategy of 55+ targeted at this audience. Not true anymore. Over 46% of the AARP site visitors are under 55 years of age.

It is getting more difficult to find and target your media when you use the old school of thinking. Internet media is more focused on specific demos, and actually reach the people you want. And it is monitored easier. You can find more of these facts and a lot of great information in an article called “Time to give up on demographics”. Well written, and makes a lot of sense.

Do your research and check out other media sources for the latest ways of making sure that your pr marketing strategy is on target.

It is best you start thinking of habits, rather than age, or gender. Buying habits or viewing habits will be a good pr marketing strategy not the old school of buying media.

Search Engine Marketing is both an art and full time business. Knowing what makes them angry can help any pr client avoid being tossed off the list.

If you are a pr client, or an ad agency, or better yet, a web design company, make sure you know the rules of good web development and understand what makes SE’s (search engines) mad. You may already recognize a few of these “don’t do” rules, but I am sure you will find some that you did not know and should avoid.

Remember, if you engage in any of these “don’t do rules” your web site can be banned or dropped from their rankings. That can have serious effects on your web site traffic, and ruin a pr marketing strategy campaign that might have included keywords, optimizing, banner ads, reciprocal links, just to mention a few. These are a few of the things to avoid.

1- Re-Directs. Sometimes called cloaking. This could include hidden text or showing different content to se’s than what your actual site displays.

2- Doorway pages. This is a familiar term and was once accepted as a marketing tool for web designers. No longer is this accepted.

3- Linking to poor sites. Sometimes referred to as “bad neighborhood” sites. These sites have broken links, are usually part of a link farm for thousands of other sites linked together.

4- Broken links on your own site. Getting a “404 errors” is not good. Fix any broken links or pages that cannot load properly.

Many other don’ts exist, these are a few to help you learn what not to do. We have other articles that address similar helpful tips, such as “Build Web Links With Publicity“. Other good reading articles you should read are: “Web Site Marketing in Orange County“, Social Networking is changing how we search“, and finally “Web Site Marketing and Publicity“.

Browse through many of the other articles on local publicity, pr marketing strategies, and email campaigns. I am sure you will find something that can improve the publicity and marketing campaign for your pr client.